Forrester BPM Senior Analyst Clay Richardson reveals the latest best-practices for hitting the Lean BPM target. Using Forrester’s new Lean BPM Index, he explains how to evaluate your current BPM efforts – and how to move them into the Lean bull’s eye.
Specifically Clay covers:
- Evaluating your BPM approach and capacity on Forrester’s scale of Anemic/Lean/Bloated
- Tactical plans for moving your BPM project into the Lean sweet-spot
- Leveraging the value of Lean for faster and higher-value returns
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